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If you are unhappy with our service


If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: QFPcomplaints@quilter.com
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:
www.quilterfinancialplanning.co.uk/contacts

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

Call: 028 3752 2455

Mon to Fri 9am to 6pm

Info@invest-ethical.com

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Invest-ethical is a trading style of Advance Financial Services (NI) Ltd which is an appointed representative of Quilter Financial Services Limited and Quilter Mortgage Planning Limited, which are authorised and regulated by the Financial Conduct Authority. The information and / or guidance contained within this site is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.